Skip to main content

RECOMMENDED: Gotcha Covered (Ottawa)

After years of dealing with Blinds To Go, we had finally had enough. While the experience of going to a store and choosing from a variety, I wanted to try and use an in-house consultation and installation to avoid any further mishaps.

We contacted GotchaCovered in Ottawa to see what could be done in our bedroom. The consultation was fantastic. Cathleen looked at what we needed to do and offered a number of options. She provided her own opinion and design ideas but respected our overall designs.

I can't stress how valuable this is in the consultation. Many will say "well, that's what a consultation should be like" but if you've ever had contractors or bad experiences, you know that in many cases, the consultation is more of a "Ok, sign here" type approach. This was a really NICE experience, especially knowing there was no commitment required.

The blinds arrived as scheduled. There were some miscommunications with the installers that delayed the process by a few weeks. GotchaCovered relies on installers who do other companies as well (our initial installer also did work for Blinds To Go) but once scheduled, the process went super fast.

What makes the recommendation, however, is the after-sales process. One of the blinds came with ropes that weren't very attractive (obviously not shown with samples) and when it fell off, we contacted Cathleen to get it fixed. At the same time, we weren't happy with one of the blinds. Cathleen went all out and let us get the custom blinds re-ordered with a revised design (it was a minor change). The new blinds came in quickly and the install process was even better than the last time.

Many may say "blinds - do them yourself" but there is a hassle factor with the choosing and while many companies are now offering "in-house consultations", we found that Cathleen and the GotchaCovered process a wonderful experience.

Comments

Popular posts from this blog

RECOMMENDED: Century Roofing & Siding

Roofing....everyone needs a roof over their heads. After 18 years, it was time to replace ours. Neighbours in the area were getting it done and there were lots of signs all over the neighbourhood for different companies. Who to choose?

We saw their work at another home and had them come in for an estimate. How long does it take to do a roof?

With Century Roofing & Siding, our home in Kanata, Ontario (Ottawa area) was done in less than 9 hours!! They were fast, respectful of the environment (with tarps covering the area), efficient and friendly.

John Barresi came in to provide an estimate. After measuring extensively, he sat and went through all of the details of the work that would be done. Some companies like to give options - Century doesn't - they say what the job will be and deliver it. They don't skimp on things and in our area, where we get a lot of ice build up and windy weather, this has to be taken into account. He said right up front, we aren't the cheapest -…

RECOMMENDED: Puffin Mobile Browser

If you're looking for speed in a web browser, most people immediately go to Chrome. But between Chrome, Safari, Firefox, most don't really find a big difference between browsers on your mobile device (phone or tablet).

When testing a web site, I tried to grab as many different browsers and devices as possible. And that's where I found Puffin. In a word,

WOW!!

Our web site was operating behind a separate firewall but even then, Puffin delivered pages at least 2-5x faster than Chrome or Safari and this was on an iPhone 5C. Even on an iPad 2, Puffin's speed is incredible.

It also supports Flash if you need it. Maybe more so - it's download mechanism is powerful too. On your phone, the chances that you are downloading something directly to your phone for use on your phone is unlikely. Instead, you likely want to refer to it later. Puffin has cloud-to-cloud drive support so when you want to download a file, it will send the link to your cloud drive (like Dropbox) and do…

Recommended: Roger Varette (Ottawa - home siding)

We recently worked with Roger Varette on a small siding job at our home. We had previously been delayed by a contractor who kept us waiting for 5 weeks.

We found Roger on Kijiji. Instead of having to come out for a prolonged estimate process, he sped up the entire task asking for pictures to get a general idea as to what was required.

This was over a weekend where we weren't expecting responses until the Monday. He requested a deposit for materials and was ready to get the work done on the Tuesday - so only 48 hours notice, which was great for us!

He had some transportation issues so we were concerned the delays would immediately start (we're used to that with contractors) Instead, I was pleasantly surprised by a call saying "I'm here". He checked the colours of siding and his eye for the color was extremely good, especially just from two pictures.

Our big concern was getting the job done. He had both walls done in less than 6 hours and the results were perfect t…