The Electrical & Plumbing Store specializes in (surprise) lighting and plumbing with a large focus on bathrooms. They've been around for several years and have a fairly large inventory of lights and other accessories. We've bought lights and fixtures from them in the past. They've never had everything in stock but it usually arrived from their East-end store in under a week. Recently, in the middle of renovations, we ordered a fairly large light and were told by the salesman (Brian), it would take possibly 2-3 weeks because it had to be shipped. After 3 weeks, it still hadn't arrived in. All of the renovations are done so we want to finish this off. We were told to speak to Paul. He tells us that they placed the order but it wouldn't ship it until they had more orders. It might take 12-18 weeks. Huh? He didn't want to pay the extra money ($100) for shipping. Fine - why not add it to the cost of the order or give the customer the option? This is craz...
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